privacy policy 

Thank you for your interest in the work of Roche Collective. This Privacy Policy outlines what information we collect and how it is used.  

As Roche Collective continue to develop the website to improve the services we offer, this privacy policy will change accordingly. We therefore encourage you to refer to this policy on a regular basis so that you understand the details of its current status. 

 

Roche Collective strives to be transparent when it comes to using your personal information. We don’t sell your personal information to anyone. We don’t ask for your personal information unless we need it. We don’t share your personal information unless you’ve specifically allowed it, or for the very limited purposes described below. 

 

how we protect your personal data 

Personal information provided on the website and online credit card transactions are transmitted through a highly secure server. We use an SSL Certificate - A Secure Sockets Layer, this allows Roche Collective site visitors to view the site over an HTTPS connection.  It secures the connection between your browser and the site you’re visiting. 

how we obtain & use information

You may browse the Roche Collective site without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this site. In some cases, if you choose not to provide us with the requested information, you may not be able to access all parts of this website or participate in all of its features.

We receive and store any personally identifiable information you enter on the website, whenever you shop with Roche Collective, this could include your name, address, telephone number, and email address.  

If you use one of our services, or participate in one of our surveys, promotions, or competitions, we may ask for additional information, such as your age, interests, or product preferences. This is just for our own internal research unless we state otherwise.

 

From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use. The information is again only used internally to help us give you a better service.

When you visit the Roche Collective site, our website server automatically collects anonymous information such as log data and IP addresses, and may collect general information concerning your location. We may use the automatically collected information for a number of purposes, such as improving our site design, product assortments, customer service, and promotions.

 

At times we need to share your personal data with trusted third parties e.g.  Delivery couriers, IT companies, mailing houses, credit card processing services and so on. We only provide what they need and they cannot use your data for anything other than the purposes that they have your data for. Your data is deleted or rendered anonymous if we stop working with them.

third party services

We use the following companies who will process your personal data as part of their Terms & Conditions with us:

Google Analytics - for monitoring the volume, details and actions of visitors to the Roche Collective site. 

Facebook - for personalising ads into your news feeds (you can opt out of these on Facebook).

PayPal – to process your payment securely online.

Mail Chimp- We use to store our mailing list and to send out our mailing list and customer forms. 

Various courier companies – we use this service to send out your parcels to you.

account information

To make online shopping faster and easier, you may register on the House Curious Ltd website. As a registered customer, you only have to enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information.

If you are using a public computer, we strongly encourage you to log out when you have finished shopping. Your information will still be stored with us but it will not be accessible to anyone else from that computer.

personal data & your rights

You have a choice as to whether or not you receive marketing information from us and you can withdraw your consent from specific communication channels at any time.

There are several ways you can stop direct marketing communications from us:

Click the ‘unsubscribe’ link in any email communication that we send you.

Contact directly at info@rochecollective.com

Please note that you may continue to receive communications for a short period after changing your preferences while our systems are fully updated. This could take up to 3 days.

contacting the regulator 

If you are at all unhappy about the handling of your data, you can send a complaint to the Information Commissioner’s Office by calling 0303 123 1113 or go online to www.ico.org.uk/concerns

If you are based outside the UK, you have the right to lodge your complaint with the relevant data protection regulator in your country of residence.

acceptance

We hope this Privacy Notice has been helpful in setting out the way we handle your personal data and your rights to control it.

If you have any questions regarding our Privacy Policy, please email us at info@rochecollective.com

By using this website, you accept the policies that we have set out above.